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General
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I cannot buy / download my game from Russia on Android
We're really sorry but this is most certainly due to a current Google policy in certain regions. You can find more information about it here...
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Is Dead Cells available in Chinese?
We have teamed up with bilibili for the release of Dead Cells mobile in China. You can find all information about the Chinese version such a...
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I cant’ listen to music in the background of the game
This is normal: when playing the game you only have access to the in-game sound. For technical reasons, we cannot change that for now but we...
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My progress was deleted / My save was overwritten
We're really sorry to hear that you have experienced this issue, we completely understand how frustrating it can be to lose progress.Unfortu...
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My mini-map is already revealed even though I have not explored all the zones yet
Your device probably has a PowerVR GPU. Some models can't handle the minimap fog of war, so for those the map is discovered automatically. W...
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I can't have access to my DLC after reinstalling the game
Please make sure that you are connected in-game to your usual Google Play or Apple account and that you have access to a steady internet con...
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I have a gameplay question about Dead Cells
For any gameplay question, please don't hesitate to check out the official Dead Cells wiki (https://deadcells.wiki.gg/wiki/Dead_Cells_Wiki)....
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When is the Clean Cut update coming to mobile?
The Clean Cut update is not yet available on mobile.For now we can't give any official information about the release date or the content of ...
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Does Dead Cells have controller support?
Yes, Dead cells does have controller support.If you play on an iOS device, be sure that your controller has the Mfi (Made for iPhone) certif...
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