Memory Issues - "Failed to allocate memory/stack overflow" error

While playing the game, you might have encountered this type of error message: This error is shown when the operating system fails to a...

Null Access error message during a run/when picking up items

Since the 3.0.11  update, you might have encountered the following error message while playing:First of all, we are really sorry about ...

There are red skulls/status icons everywhere on loading (old) save

After updating to 3.0 or later, you might encounter an issue when loading saves from older version. It is clearly identifiable due to red sk...

Memory Issues - "Memory full" error

This FAQ is for you if you have encountered the following "Memory Full" error message while playing:The memory dedicated to rendering is sto...

Graphical glitches appear in-game while capturing the screen

Whenever you try to capture a video of your screen while playing, be it through a third-party application or the native features of your dev...

Text is missing in Russian

Since the latest 3.2.6 update, a few players have reported that some of the text in-game is missing in Russian.Our team has identified the p...

Google Error -100 (Asset delivery)

This error means the game encountered an error while connecting to Google's Asset Delivery servers, which may very well prevent the download...

I cant’ listen to music in the background of the game

This is normal: when playing the game you only have access to the in-game sound. For technical reasons, we cannot change that for now but we...

My mini-map is already revealed even though I have not explored all the zones yet

Your device probably has a PowerVR GPU. Some models can't handle the minimap fog of war, so for those the map is discovered automatically. W...