There are network issues with the multiplayer mode/I cannot connect to the server for the multiplayer mode
Known Issues
My DLC are gone !
Account
Patchnote updates
Patchnotes
How can I build a lighthouse?
Gameplay
How do I make my clan happy?
How much does DLC / clans cost?
Billing
📚
Is there a chat to interact with other players ?
👩
I lost my progress !
Can I play with players using other platforms (PC, Xbox?)
More
⚙
The game doesn't fit to my device screen
How do I change my name in game?
How do I change the language of the game?
🐞
My game doesn't start at all on my device (black screen or loading screen stuck), what can I do?
What do I do when I have an "-100 Error" while installing the game ?
After the prologue cinematic, all the acts remain locked
🕹️
How do I send resources to another player?
How do I trade with a neutral faction?
🎮
Can I play Northgard with a mouse or a controller ? Why my cursor disappears ? Is Chromebook supported ?
📋
💰
How can I request a refund?
I bought the PC version of the game. How do I download the mobile version without paying?
Need more help?
