Hi, how can we help you?

Is there a chat to interact with other players ?

My DLC are gone !

I lost my progress !

Can I play with players using other platforms (PC, Xbox?)

The game doesn't fit to my device screen

How do I change my name in game?

How do I change the language of the game?

My game doesn't start at all on my device (black screen or loading screen stuck), what can I do?

What do I do when I have an "-100 Error" while installing the game ?

After the prologue cinematic, all the acts remain locked

How do I make my clan happy?

How do I send resources to another player?

How do I trade with a neutral faction?

Can I play Northgard with a mouse or a controller ? Why my cursor disappears ? Is Chromebook supported ?

Patchnote updates

How can I request a refund?

How much does DLC / clans cost?

I bought the PC version of the game. How do I download the mobile version without paying?