My screen glitches in the Wizard's Lab

Some players on iOS devices have reported an issue during the boss fight in the Haunted Mansion where the screen looks like this: We're work...

My device is no longer compatible

Unfortunately, we had to exclude some devices that we initially thought were able to run the game. There were too many graphical problems wi...

My screen flickers

This issue might be linked to your device's GPU, and we're investigating it. In the meantime, please check that your OS is up to date, as a ...

I can't unlock the Fishing Trip achievement

A new update 1.1.60013 is available and should allow you to unlock this achievement, by fishing with Zale and Valere! 

I don't have any sound

Please make sure that your phone is not on silent or in Do Not Disturb mode. If you have an iPhone or iPad, make sure that the mute button o...

The water in fishing pond glitches

In the fishing ponds or right before the Elder Mist in the mountain trail, you may notice that the water glitches and doesn't display correc...

My screen glitches during the fight against the Botanical Horror

Some players on iOS devices have reported an issue during the boss fight in the Haunted Mansion where the screen looks like this:An update i...

My game froze after Garl's dialogue during the Elder Mist trial

An update is already available on iOS and Android, and should fix your issue. Please update your game :)Our apologies again, thank you for y...

I can't change the language or my settings

An update is already available on iOS and Android, and should fix your issue. Please update your game :)Our apologies again, thank you for y...