For some iOS users, the game doesn't seems to save: when you quit the game and reopen it, you don't have any saves and you have to restart from the beginning.
We're aware of this issue and we're looking for a solution, but in the meantime it seems that if you launch the game in airplane mode the game will save, but you'll need to play in airplane mode every time.
We need as much details as possible to reproduce it and fix it! Please contact our support team bellow with these informations:
- Are you playing with an internet connection or offline / in airplane mode ? Did you launch the game with internet and then switch offline ?
- Are you connected to your Game Center account ? When you launch the game, do you see the Game Center pop up with your pseudo ?
- Can you check that iCloud is activated for Planet of Lana in your iPhone or iPad settings ? Go to Settings > iCloud > Click on "see all" and scroll down to Planet of Lana, the cursor should be green.
- Can you check that iCloud DRIVE is also activated for Planet of Lana in your iPhone or iPad settings ? Go to Settings > "iCloud" > "Saved on iCloud" > Drive : click on "Drive", then click on "Apps sync with iCloud Drive", the cursor should also be green.
- Do you have the game on another iPhone / iPad at the same time ?
If you have any other information that could be useful, please let us know!
Our apologies again, we're doing our best to fix this.