My game is stuck on the saving screen

We're aware of this issue and we're investigating it !Please contact us and give us as much details as possible :Does the freeze occur in a ...

My game crashes

Try resetting the graphics settings to default in the Options > Graphics menu. That should help!If you have an iPhone or iPad, check that...

My phone is overheating / my battery is draining too quickly

This problem is probably due to graphics settings set too high. Try setting the game to 30 FPS and lowering the resolution, that should help...

I'm stuck in the Seamoth

Sometimes you can get stuck in the Seamoth's texture when you try to exit it. We're aware of this issue and are working on a patch!In the me...

My Seamoth spawns too far away when building it

When building a Seamoth, it sometimes can appear way further than your Mobile Vehicle Bay. If you don't see it being built, it means it has ...

Achievements doesn't unlock

Please check that you're connected to your Google Play Games account before launching the game! If you don't have any account, install the G...

My game doesn't have sound

Please check that you're not in silent mode, or on don't disturb, especially if you're playing on an iPhone or an iPad !

My device is no longer compatible

Unfortunately, we had to exclude some devices that we initially thought were able to run the game. There were too many graphical problems wi...