I'm blocked in a black screen after skipping the credits

To unstuck yourself, you need to close and launch the game again to go back to the Demon’s King Castle.

My game crashes when I try to open a chest / passing through a door / during a battle

For some players, the game could crash when opening a chest, passing through a door or during a fight. This issue has already been reported ...

I don't see my achievements

On Android :With update 1.0.8, unlocked achievements remain unlocked and are no longer reset each time you open the game. Unfortunately, thi...

I lost my skulls and items during my runs

A new update is available and should fix this issue, please update your game ! 

I can’t unlock more stages in Dark Mirror mode

A new update 1.0.1 is available on Android and iOS, and should fix this issue, please update your game!  

My game displays a controller UI when I'm playing with touch controls

We're aware of this issue and we're working on it!In the meantime, dragging your notifications panel down then up should solve the problem.&...

My UI disappeared

A new update 1.0.2 is available on Android, and should fix this issue, please update your game!  If the issue persists, can you try to:...

My UI disappeared after beating the chapter 3 boss

After defeating the Chapter 3 boss, Distorted Goddess Chimera, you may encounter an issue where the UI disappears. To resolve this, ple...

Why can't I upgrade my traits?

If you're using a controller, try disconnecting it and using touch controls to upgrade your traits.If you're using touch controls but still ...

Attacks and ennemies goes through the ground

If you are in Black Laboratory it's a known issue and we apologise for that, we are looking for a way to fix it as soon as possible. Thank y...

I can't get out of the box in Essence Sanctuary

Entering a box to hide during an Essence Sanctuary room can make your touch UI disappear, letting you unable to escape. There is a new ...

I'm stuck on the download screen

If you're stuck on the download screen, it may be due to a connection issue with Google Play.Please go to the Google Play Games app > Con...