Hi, how can we help you?

How can I import saves?

Can I cross save between the PC and the mobile version?

Can I cross save or transfer data between the iOS and the Android version?

How can I change the language of the game?

How can I switch to landscape mode?

My progress has disappeared / My game doesn't save

I've already bought the full game but it doesn't recognise my purchase

My belts are invisible

I have a gameplay question

How do I cut halves and quarters?

How do I copy paste factories ?

Does Shapez have controller support?

I can't use my pencil / Apple Pen

How much does the full version cost and what does it unlock?

How can I get a refund?

Update 1.3.3 (iOS) and 1.4.9 (Android) - October 29, 2025

Update 1.3.2 (iOS) and 1.4.2 (Android) - October 2, 2025