Hi, how can we help you?

How much does the full version cost and what does it unlock?

How can I import saves?

Can I cross save between the PC and the mobile version?

Can I cross save or transfer data between the iOS and the Android version?

How can I change the language of the game?

How can I switch to landscape mode?

My progress has disappeared / My purchase is not restored

My belts are placed in random directions

I can't use my pencil / Apple Pen

I have a gameplay question

How do I cut halves and quarters?

How do I copy paste factories ?

Does Shapez have controller support?

How can I get a refund?

Update 1.3.2 and 1.4.2 - 2 October, 2025