I can't open the game with Google Play Pass

Please check that your Google account is connected to the game, and that it is connected to PlayGames.Here are some steps worth trying:-Make...

The game is stuck downloading

If your game gets stuck on this screen:  Please close the app and launch the game again.If the problem persists, uninstall the gam...

My game is laggy

We’re sorry to hear that. Please make sure that all other applications on your device are closed and clear storage. Try lowering the FP...

My game won’t start/is stuck on launch screen

Please try minimizing the window and reopening it – it should resolve the issue. If the problem still persists, please reach out to our...

The game is too dark, I can’t see anything

Little Nightmares is set in a place full of shadows. We advise players to set their device’s brightness to the maximum, deactivate auto-brig...

The joystick and grab button are still visible in Immersive Mode

This is actually normal: if you are using touch controls, the menu dot, the joystick and the grab button all appear on screen while you...

The game sound is not working on my iPhone / iPad

It seems like your device might be stuck in headphone mode. Please refer to this article: https://www.headphonesty.com/2020/09/iphone-s...

My game is constantly waiting for Wi-Fi to launch

We're really sorry to hear that. Please check the notification bar for any system-related message regarding data usage for the download...