If you have a question or are experiencing an issue with one of our games, here are the steps to follow.
If you play one of our recent games
In other words :
- Children of Morta
- Dead Cells
- Evoland 2
- Legend of Keepers
- Little Nightmares
- Loop Hero
- Northgard
- Potion Permit
- Shapez
- Skul : The Hero Slayer
- Streets of Rage 4
A support section is available in-game, in the mobile app directly. This support section will allow you to consult all FAQ entries related to the game and contact our support team if needed via the in-game chat.
If (and only if) you cannot access the game at all and therefore are unable to use the in-game support section, please select your game using the toggle in the upper left corner of this page. Then go to the bottom of the page and click on "Contact Us".
Please note that for Spiritfarer and TMNT: Shredder's revenge, Netflix is in charge of customer and technical support. If needed, you can contact them here.
If you are playing another game
Please select your game using the toggle in the upper left corner of this page. Then go to the bottom of the page and click on "Contact Us".
We are always eager to help and to receive feedback in order to improve your experience with our games. Please keep in mind that there is a human behind the screen reading all messages: being civil goes a long way :)
Thank you !