This issue has already been reported several times, and we're working on it to understand the problem. In the meantime, could you try restarting your phone and restarting the game?

If that doesn't work, send us a message by clicking on the ‘Contact us’ button at the bottom of this page, with as much information as possible:

• The model of your device
• The OS version of your device
• The game version
• If you downloaded the game from Epic or Google Play

Thank you very much!